sabet Privacy Policy

1 Introduction

sabet ("we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you" or "Player") who access and use the sabet online casino and sports betting platform at sabet.one (the "Platform"). This Privacy Policy describes how sabet collects, uses, discloses, stores, and protects your personal information in connection with your use of the Platform.

This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as well as applicable PAGCOR guidelines governing online gaming operators in the Philippines. By registering an account or using the sabet Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you do not agree with the terms of this Privacy Policy, please do not register an account or use the sabet Platform. For questions or concerns regarding this policy, please contact our Data Protection Officer using the details provided in Section 13.

2 Information We Collect

2.1 Information You Provide Directly

When you register for a sabet account, make deposits or withdrawals, contact our support team, or otherwise interact with the Platform, we may collect the following categories of personal information:

• Identity Information: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number).
• Contact Information: Email address, mobile number, and residential address (including city, province, and postal code within the Philippines).
• Financial Information: GCash account number, PayMaya account details, BPI/BDO/Metrobank account information, transaction history, deposit and withdrawal records denominated in Philippine Peso (PHP).
• Account Information: Username, encrypted password, account preferences, responsible gaming settings, and communication preferences.
• Verification Documents: Copies of government-issued ID, proof of address, and source-of-funds documentation as required for KYC (Know Your Customer) compliance.

2.2 Information Collected Automatically

When you access the sabet Platform, we automatically collect certain technical and usage information, including:

• IP address, device type, operating system, and browser type and version.
• Pages visited, games played, session duration, and clickstream data.
• Geolocation data (country and region level) to verify jurisdictional eligibility.
• Cookie identifiers and similar tracking technologies as described in Section 8.
• Referral source and marketing attribution data.

2.3 Information from Third Parties

sabet may receive personal information about you from third-party sources, including payment processors (such as GCash and PayMaya), identity verification service providers, fraud prevention agencies, and publicly available databases, where permitted by applicable law. This information is used to verify your identity, prevent fraud, and comply with our regulatory obligations.

3 How We Use Your Information

sabet uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and manage your sabet account, including verifying your identity and age (21+ requirement) and processing your registration.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions in Philippine Peso via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment methods.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and the Data Privacy Act of 2012.
• Customer Support: To respond to your inquiries, resolve disputes, and provide 24/7 support to Filipino players via live chat and email.
• Responsible Gaming: To monitor gaming activity, enforce responsible gaming limits, and administer self-exclusion requests in accordance with our Responsible Gaming Policy.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, security, and performance of the sabet Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about sabet, subject to your communication preferences and applicable opt-out rights.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.

4 Legal Basis for Processing

sabet processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform the contract between you and sabet (i.e., to operate your account and provide gaming services).
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR licensing conditions, AML laws, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for sabet's legitimate interests, including fraud prevention, platform security, and business analytics, provided these interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent, which you may withdraw at any time.

5 Sharing of Personal Data

sabet does not sell, rent, or trade your personal data to third-party marketers. We may share your personal information with the following categories of recipients only to the extent necessary and permitted by law:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where required by law or regulation.
• Fraud Prevention Agencies: Third-party fraud detection and prevention service providers engaged to protect the integrity of the sabet Platform.
• Technology Service Providers: Cloud hosting, data analytics, customer support software, and other technology vendors who process data on our behalf under strict data processing agreements.
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors where necessary to protect sabet's legal rights or comply with legal obligations.

All third parties with whom sabet shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only in accordance with sabet's instructions and applicable law.

6 Data Retention

sabet retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. In general, sabet retains account and transaction records for a minimum of five (5) years following account closure, in accordance with PAGCOR requirements and Philippine AML regulations. Certain categories of data may be retained for longer periods where required by law or where necessary to resolve disputes or enforce our agreements.

When your personal data is no longer required for the purposes for which it was collected, sabet will securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.

7 Security Measures

sabet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the sabet Platform.
• Encryption of sensitive data at rest, including financial information and government-issued ID details.
• Strict access controls ensuring that only authorized sabet personnel can access personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing conducted by independent security professionals.
• Multi-factor authentication options for player accounts to prevent unauthorized access.
• Secure, redundant data storage infrastructure with regular backups and disaster recovery procedures.
• Staff training on data privacy and security obligations under the Data Privacy Act of 2012.

While sabet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, sabet will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

8 Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit the sabet Platform. They allow sabet to recognize your device, remember your preferences, and collect information about how you use the Platform. sabet uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the Platform to function correctly, including maintaining your login session and processing transactions. These cannot be disabled.
• Performance and Analytics Cookies: Used to collect anonymized information about how players use the sabet Platform, helping us identify areas for improvement.
• Functionality Cookies: Used to remember your preferences, such as language settings and responsible gaming limits, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of sabet's marketing campaigns. These are only placed with your consent.

8.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the sabet Platform. For more information on managing cookies, refer to your browser's help documentation.

9 Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by sabet:

• Right to Be Informed: You have the right to be informed of how your personal data is being collected and processed by sabet, as set out in this Privacy Policy.
• Right to Access: You have the right to request a copy of the personal data sabet holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by sabet.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to sabet's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on sabet's legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that sabet has violated your data privacy rights.

To exercise any of the above rights, please contact sabet's Data Protection Officer using the details provided in Section 13. sabet will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with the Data Privacy Act of 2012.

10 Children and Minors

The sabet Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine regulations governing casino-style gambling and online betting. sabet does not knowingly collect personal data from individuals under the age of 21. If sabet becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that information and close the associated account.

If you are a parent or guardian and believe that your child has registered on the sabet Platform or provided personal data without your consent, please contact our support team immediately via the 24/7 live chat or by emailing our Data Protection Officer.

11 Third-Party Services

The sabet Platform may integrate with third-party services, including payment gateways, game providers, and analytics platforms. These third parties operate under their own privacy policies, and sabet is not responsible for the privacy practices of third-party services. sabet only engages third-party service providers who demonstrate adequate data protection standards consistent with the Data Privacy Act of 2012 and applicable international standards.

sabet does not include third-party advertising networks or social media tracking pixels on the Platform that would allow third parties to collect your personal data without your knowledge. Any third-party integrations on the sabet Platform are limited to those necessary for the operation of the gaming and payment services we provide.

12 Changes to This Privacy Policy

sabet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, sabet will notify registered players via email or through a prominent notice on the Platform. The date of the most recent revision is indicated at the top of this page.

Your continued use of the sabet Platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how sabet protects your personal data.

13 Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by sabet, please contact our designated Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the sabet Platform

sabet is committed to resolving all privacy-related inquiries promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.